At Farm Fresh Orchids, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or place an order.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information
• Order history
• Communications with our customer service team

We may also collect technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate regarding orders and deliveries
• Improve our website and services
• Send promotional emails and special offers (you may opt out at any time)
• Prevent fraud and maintain website security

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Information Sharing

Farm Fresh Orchids does not sell customer information.

We may share information only with trusted service providers necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Marketing and analytics services

These providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Marketing Communications

If you subscribe to our mailing list, we may send promotional emails regarding products, sales, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Farm Fresh Orchids is not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Farm Fresh Orchids
Phone: 626-995-0210
Email: info@farmfreshorchids.com