Shipping Policy
Shipping Services
We are pleased to offer FedEX Priority Overnight Shipping on bulk flower orders within the contiguous 48 United States, Monday–Thursday.
- Shipping Carriers: We primarily use FedEx for all deliveries in the lower 48 states.
- Contiguous US: Shipping is free for bulk flowers. Additional fees may apply to pre-designed arrangements and supplies; these will be calculated at checkout.
- Saturday Delivery: Available in select areas of the contiguous 48 states for an extra $25 per box.
- Alaska & Hawaii: Shipping is available Monday–Friday for a fee of $40 per box.
Order Tracking
We make it easy to follow your order from start to finish. You can get real-time delivery updates by copying and pasting your tracking number to www.FedEX.com
Receiving Your Shipment
To keep your floral delivery safe and in the best condition, please keep the following in mind:
- Multiple Shipments: Your order may arrive in separate packages from FedEx, even if scheduled for the same delivery day.
- Signature Required: A signature may be necessary upon arrival. We suggest arranging for someone to be available to receive your delivery.
- Carrier Limitations: Our carriers follow set guidelines and cannot accommodate special delivery requests or notes.
Satisfaction Guarantee
We stand behind the quality of our orchids with our Quality Guarantee 100%.
- Our Promise: We ensure you receive fresh, beautiful blooms for your special occasion.
- Important Note: This guarantee does not apply to specific shipping dates or arrival times.
- Full Details: Please visit our Quality Guarantee 100% page to learn more.
Understanding Shipping Delays
We prioritize efficient delivery and strive to ensure your order reaches you on time.
- Potential Delays: While rare, occasional delays can happen due to external factors like weather or carrier logistics.
- Our Commitment: We actively collaborate with our shipping partners to resolve any issues and expedite your delivery.
- Your Patience: We appreciate your understanding if a minor one-to-two-day delay occurs.
- Support: Our customer service team is ready to assist you and provide status updates whenever needed.