Welcome to Farm Fresh Orchids. By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.

Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian. If you do not agree with these Terms, please do not use our website or services.

Products and Availability

Farm Fresh Orchids specializes in live orchids and floral products. Because our products are natural and seasonal, availability may vary. We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing without prior notice.

We make every effort to display products accurately; however, actual flowers may vary slightly in color, size, bloom stage, and appearance.

Orders and Payment

All orders must be paid in full at the time of purchase.

Farm Fresh Orchids reserves the right to refuse, limit, or cancel any order at our sole discretion, including orders containing pricing errors or suspected fraudulent activity.

Shipping and Delivery

We ship throughout the United States using trusted carriers such as FedEx and UPS.

Customers are responsible for providing accurate shipping information. Farm Fresh Orchids is not responsible for delays, losses, or damages resulting from incorrect addresses provided by the customer.

Please ensure someone is available to receive your flowers upon delivery. Orchids are perishable and require prompt care after arrival.

While we strive to meet all requested delivery dates, delivery times cannot be guaranteed due to weather conditions, transportation delays, customs processing, or other factors beyond our control.

Returns, Refunds, and Claims

Due to the perishable nature of our products, returns are generally not accepted.

If you receive an order that arrives damaged or in poor condition, you must notify us within 24 hours of delivery and provide photographs of the product and packaging.

All refunds, replacement, and credit requests are subject to review and approval by Farm Fresh Orchids.

Please refer to our Refund Policy and Quality Guarantee for complete details.

Intellectual Property

All content on this website, including text, photographs, logos, graphics, product descriptions, and designs, is the property of Farm Fresh Orchids and may not be copied, reproduced, distributed, or used without written permission.

User Content

By submitting reviews, photographs, testimonials, or other content to Farm Fresh Orchids, you grant us permission to use, reproduce, and display such content for marketing and promotional purposes.

Limitation of Liability

Farm Fresh Orchids shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Force Majeure

Farm Fresh Orchids shall not be responsible for delays, damages, or failures caused by events beyond our reasonable control, including but not limited to:

• Severe weather
• Hurricanes
• Floods
• Earthquakes
• Wildfires
• Pandemics
• Government actions
• Carrier transportation disruptions

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

Farm Fresh Orchids reserves the right to update these Terms of Service at any time. Changes become effective immediately upon posting to the website.

Contact Information

For questions regarding these Terms of Service, please contact:

Farm Fresh Orchids
Phone: 626-995-0210
Email: info@farmfreshorchids.com